My French Store
Cristel Strate Stainless Steel Long Handle – Removable French Cookware Handle
Cristel Strate Stainless Steel Long Handle – Removable French Cookware Handle
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For lovers of stainless steel, CRISTEL® has created a brushed stainless steel removable handle, which perfectly matches saucepans and other cookware from the Removable Strate®collection.
Simplicity, efficiency and safety.
Strate® removable handles can be used with one hand and automatically lock into place.
They are pleasant to use and offer increased safety when young children are in the kitchen.
Origine France Garantie, BV Cert. 6019453.
The removable long and side handles are guaranteed for ten years against all manufacturing defects.
Detachable handles are designed to be used during the cooking process when maneuvering cookware from stovetop to oven or oven to table. For safety, the handles shouldn’t be left on while cooking. While heat-resistant, prolonged exposure can negatively impact the detaching mechanism over time.
Return policy
Return policy
Please notify us immediately of any issues with your order. We can be reached at the address below: https://account.myfrenchstore.com If after communicating with our customer service team, within 7 days of receipt, your order is deemed non-satisfactory, we will accept returns within 30 days from the date of purchase. A $25.00 restocking fee applies to all returns.
Original shipping charges are non-refundable. Return Eligibility by Request (In Absence of Defect)*: We must have received documentation by picture(s) of the issue within 7 days of receipt and 30 days of purchase.The item must be in new / unused condition. Please do notdiscard any original packaging!
You must include a copy of your original packing slip with your returned package.Once shipped, please provide tracking information to contact@myfrenchstore.com
Non-Eligible Returns*: The item(s) are not in original condition, items are damaged, or parts are missing for reasons beyond our control. Documentation has not been received within 7 days of receipt, or it is beyond the 30 day return window.
Returns Under Warranty*: Upon receipt of your order, if there is defect or damage present on the item(s), we will provide a return label for delivery to your nearest FedEx location.
We will replace the defective or damaged item free of charge under our limited warranty – or, a refund for the amount paid per your request. Exchanges are not accepted unless covered under the warranty returns policy stated above.
*For customers located outside of the contiguous 48 states (Hawaii, Alaska, Puerto Rico and Mexico) please contact us to discuss return procedures. Reach us at contact@myfrenchstore.com for further questions.
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