My French Store
Pré de Provence Coconut & Shea Butter Soap 150g
Pré de Provence Coconut & Shea Butter Soap 150g
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Luscious coconut evokes the islands with their endless beaches, crystal clear water and white sand. It's a fresh, warm, milky fragrance with sweet and exotic whispers of vanilla and pineapple.
For centuries, the luxury of French-milled soaps has remained the gold standard of excellence. Each time you begin to lather a French made soap, you enter a time and place where quality and craftsmanship have stood still. Traditional French soap is triple-milled to produce a completely uniform and smooth soap, without impurities, thus lasting longer.
Each bar of Pre de Provence soap is not only carefully made today by dedicated soapmakers in Provence following their proud traditions, but quad-milled to be smoother and have a richer lather to create our luxurious feel.
Using pure, natural ingredients enriched with shea butter, you can feel the difference in our unique quad-milling process. Aromatic fragrances transport you into a moment of calmness, vitality, dreaming, or well-being.
Return and refund policy
Return and refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
1. Eligibility for Returns
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To initiate a return, log in to your account and start your return process using this link :https://account.myfrenchstore.com
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
2. Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
3. Exceptions / Non-Returnable Items
Certain types of items cannot be returned, such as:
- Custom products (such as special orders or personalized items)
- Personal care goods (such as beauty products)
Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
4. Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
6. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
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